The Monterey Hotel Cares About Accessibility
Our goal is to provide hospitality to all people who travel to The Monterey Hotel. This means everyone. Our mission is to make it as easy as possible for all people including those with hearing, vision, or any other disability to learn about our property and book their stay if they so desire.
If you have difficulty learning about or booking our hotel, we invite you to contact us via telephone or email and our friendly staff will gladly assist you.
Email: [email protected]
We are currently undertaking efforts to enhance the accessibility and usability of our website, using the WCAG standards and guidelines. If you are using screen reader software and are having trouble accessing the information and/or functionality of the website, please contact us for assistance by calling 831-375-3184 or emailing [email protected]
Our hotel is committed to making our facilities, amenities and services accessible to all guests. Below is a description of many of the accessible features of the hotel in its public and guest room spaces.
Accessible Public Spaces
- Service Animals Welcome
- Elevator to hotel rooms
- Chair lift to the front desk/concierge
Accessible Guest Rooms
- Required maneuvering clearances
- Roll-in shower with grab bars
- Required clearances under bathroom vanities
- Visual and audible fire alarm
- Accessible privacy latch
- Accessible eye hole for convenient security
- Accessible door knobs/handles
- Televisions with closed captioning
If you need any assistance or have questions about accessibility features, or if you need assistance reserving a room, please call 831-375-3184 or email [email protected].