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The Monterey Hotel Cares About Accessibility

Our goal is to provide hospitality to all people who travel to The Monterey Hotel. This means everyone. Our mission is to make it as easy as possible for all people including those with hearing, vision, or any other disability to learn about our property and book their stay if they so desire.

If you have difficulty learning about or booking our hotel, we invite you to contact us via telephone or email and our friendly staff will gladly assist you.

Phone: 831-375-3184

Email: concierge@montereyhotel.com

 

Hotel Accessibility

Our hotel is committed to making our facilities, amenities and services accessible to all guests. Below is a description of many of the accessible features of the hotel in its public and guest room spaces. 

Accessible Public Spaces

  • Entrance
  • Service Animals Welcome
  • Elevator to hotel rooms
  • Chair lift to the front desk/concierge

Accessible Guest Rooms

  • Required maneuvering clearances
  • Roll-in shower with grab bars
  • Required clearances under bathroom vanities
  • Visual and audible fire alarm
  • Accessible privacy latch
  • Accessible eye hole for convenient security
  • Accessible door knobs/handles
  • Televisions with closed captioning

 

If you need any assistance or have questions about accessibility features, or if you need assistance reserving a room, please call 831-375-3184 or email concierge@montereyhotel.com

 

WEBSITE ACCESSIBILITY

We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Monterey Hotel's website contains WCAG 2.0 level AA conforming functionality. Conforming functionality means that efforts were taking during the development of the website to follow WCAG standards.

Compatibility with browsers and assistive technology

Our website is designed to be compatible with the following assistive technologies:

  • Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies

Technical specifications

Accessibility of this website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML 
  • WAI-ARIA
  • CSS
  • JavaScript 

Limitations and alternatives

Despite our best efforts to ensure accessibility of this website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for the website:

  • Third-party integrations, such as: Tripadvisor, Instagram, and TripTease

Feedback & Contact

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below. 

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